Spend $1,000, Get $100 Off. No code neededβ€”discount applied at checkout. Spend $1,000, Get $100 Off. No code neededβ€”discount applied at checkout. Spend $1,000, Get $100 Off. No code neededβ€”discount applied at checkout. Spend $1,000, Get $100 Off. No code neededβ€”discount applied at checkout. Spend $1,000, Get $100 Off. No code neededβ€”discount applied at checkout. Spend $1,000, Get $100 Off. No code neededβ€”discount applied at checkout. Spend $1,000, Get $100 Off. No code neededβ€”discount applied at checkout. Spend $1,000, Get $100 Off. No code neededβ€”discount applied at checkout.
We’ve extended our returns period to 30 days.
Frequently Asked Questions | Emporio Vogue
Emporio Vogue

Frequently Asked Questions

Everything you need to know about our custom varsity jackets β€” materials, sizing, team orders, and shipping across the USA.

Can't find your answer? Contact us β†’
Ordering
Is there a minimum order quantity for custom varsity jackets?
No minimum order β€” ever. You can order a single fully personalised custom varsity jacket with the same premium quality, materials, and customisation options as a bulk order of 500. Whether you're buying one jacket for yourself or outfitting an entire sports team, every Emporio Vogue jacket receives the same level of care.
How do I place a custom varsity jacket order?
Browse our collection and select your preferred style β€” Classic Letterman, Collared Varsity, or EV Signature. Choose your size and add personalisation details (name, number, embroidery notes) in the order notes at checkout. For complex designs or team orders, use our Design for Your Team page to get a quote before ordering.
Can I see a digital proof before production begins?
Yes. For individual orders we send a digital design proof showing your colour combinations and personalisation placement before production begins. Changes at the proof stage cost nothing. For group orders of 20+ jackets, physical samples may be available β€” contact us before ordering to discuss.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We offer multi-currency checkout in USD, GBP, and EUR. All transactions are processed securely through Shopify Payments.
Can I order a custom varsity jacket as a gift?
Custom varsity jackets make exceptional personalised gifts. Select the recipient's size using our size guide, choose their colours, and add their name, number, or a meaningful phrase. We ship in presentation packaging. For a specific delivery date, order at least 6–8 weeks in advance and add the date in your order notes.
Do you offer rush production for urgent orders?
Yes β€” rush production is available for orders that need to arrive faster than our standard 15–20 business day production timeline. Contact us as early as possible with your required delivery date and we will advise on the fastest available option. For graduations, game days, or events β€” the earlier you contact us, the more we can do.
Shipping & Delivery
Do you ship custom varsity jackets across the USA? Free Shipping
Yes β€” all 50 US states, free shipping on every order. No minimum spend, no exceptions. From New York to Los Angeles, Chicago to Houston, Miami to Seattle β€” your custom jacket ships directly to your door at no extra cost. Free shipping applies to individual orders and bulk team orders alike.
How long does it take to receive my custom varsity jacket?
Production: 15–20 business days from order confirmation
US Shipping: 3–7 additional business days after dispatch
Total estimated time: 18–27 business days order to delivery

You will receive email updates at each stage β€” order confirmation, production start, and dispatch with full tracking details. Rush production is available for urgent orders.
Do you ship internationally?
Yes, we ship internationally. Shipping rates and delivery timelines vary by destination. Contact us before placing your order with your shipping address and we will provide a quote. Customers are responsible for any customs duties or import taxes in their country.
How do I track my order?
You'll receive three automated emails: an order confirmation immediately after purchase, a production update when manufacturing begins, and a shipping confirmation with tracking details when your jacket is dispatched. Questions at any point? Contact us with your order number and we'll respond within 24 hours.
Customisation & Personalisation
What personalisation options are available?
Embroidery: Names, initials, numbers, team names, school names, Greek letters, chapter names, class years β€” in your choice of thread colour

Patches: Chenille, embroidered, logo patches, mascot designs, achievement patches

Placement: Chest left, chest right, back centre, sleeves

Colours: Body wool colour, leather sleeve colour, ribbing colour β€” all individually specifiable

Add personalisation notes at checkout, or contact us for complex designs.
What embroidery thread colours are available?
We offer white, gold, silver, black, red, navy, royal blue, yellow, green, maroon, purple, pink, cream, orange, and grey β€” among others. Multiple thread colours can be used in a single design. Specify your preferred colour(s) in the personalisation notes at checkout.
Can you match my exact school or team colours?
We do our best to match school and team colours from our available wool and leather range. Share your official colour specifications (Pantone or hex codes if available) when contacting us and we'll advise on the closest match. For group orders, physical samples can confirm colour accuracy before full production.
Can I add Greek letters for a sorority or fraternity jacket?
Absolutely β€” Greek organisation jackets are one of our most popular order types. Full Greek letter embroidery, chapter names, founding year patches, crest and shield designs β€” all available in any colour combination. We work with sororities and fraternities across the USA. Contact us for chapter group order quotes.
What jacket colours are available?
Wool body colours: Black, navy blue, red, yellow, maroon, purple, pink, grey, orange, forest green, royal blue, teal, cream, and more

Leather sleeve colours: White, off-white, cream, black, brown

Ribbing colours can be matched or contrasted. Our full range is shown across our product collection. For combinations not shown, contact us.
Products & Materials
What materials are Emporio Vogue varsity jackets made from?
Body: Premium 24-ounce wool blend β€” heavier, warmer, and more structured than lighter wools on lower-quality brands
Sleeves: Genuine top-grain leather β€” real leather that develops a beautiful patina with wear
Trim: Ribbed knit cotton-blend cuffs, collar, and waistband
Closure: Quality snap buttons

We do not use synthetic wool or faux leather in our core collection. The EV Signature tier uses our finest grade of each material.
What is the difference between the Classic Letterman and the Collared Varsity?
Classic Letterman β€” the traditional ribbed knit crew neckline. The original letterman silhouette since the 1860s. Timeless, authentic, collegiate.

Collared Varsity β€” an exclusive Emporio Vogue design that replaces the standard neckline with a structured, tailored collar. More fashion-forward, appropriate for streetwear and smart-casual alike. This design is unique to Emporio Vogue and found nowhere else.
What is the EV Signature collection and what makes it different?
EV Signature is our highest quality tier β€” finer wool grade, top-tier genuine leather, and the most refined construction on every detail. The collection includes the Cream Collared Varsity (our most iconic men's design), Cream Wool Crop Top (our most iconic women's design), Black Leather Varsity, and Blue Leather Crop Top. These are heirloom-tier pieces designed to last decades and improve with every year of wear.
Are the jackets warm enough for cold winters?
Yes. Our premium 24-ounce wool is one of nature's best insulators and performs genuinely well in cold climates. Customers in Chicago, New York, and Seattle regularly comment on the warmth. For extreme cold, our hooded styles and layering a hoodie underneath β€” which our classic fit accommodates β€” provides maximum warmth.
Sizing & Fit
What sizes are available?
All styles are available in sizes 2XS through 6XL. Men's and unisex styles follow standard sizing. Women's crop top styles are available in 2XS through 6XL with women's-specific proportions. Full measurement charts are available on each product page. Custom measurements for group orders are available β€” contact us.
Should I size up or go true to size?
True to size β€” for a classic, structured fit
Size up one β€” for the popular oversized or relaxed-shoulder silhouette in 2026
Size up one to two β€” for layering over hoodies (our classic fit is designed to accommodate this)

When in doubt, refer to the measurement chart on each product page and measure your chest and shoulder width.
How does the women's crop top sizing work?
Our women's crop top styles feature a shortened hem designed to sit above the natural waist β€” perfect for pairing with high-waisted jeans, skirts, and co-ord sets. Sizing follows women's clothing conventions. Size up if you prefer a relaxed shoulder or plan to layer underneath. Measurement charts specific to our women's crop styles are on each product page.
Team & Group Orders
Can each jacket in a team order have individual personalisation?
Yes β€” individual personalisation on every jacket is our standard service. Different names, numbers, positions, and sizes on every jacket β€” all within the same shared design and colour scheme. Perfect for sports teams, class jackets, fraternity and sorority chapters, HBCU organisations, and any group where individual identity within a unified look matters.
What is the process for placing a team or group order?
1. Contact us with your group size, colour requirements, individual names/numbers/sizes, and required delivery date
2. We provide a design consultation and quote within 24–48 hours
3. After approval we send a digital design proof showing the shared design and personalisation placement
4. Production begins β€” group orders typically take 20–25 business days
5. Every jacket is quality-checked individually before dispatch
6. Delivery to a single address or individual addresses β€” both available
Do you make custom jackets for HBCU students and alumni?
Yes β€” HBCU communities are one of our most valued customer groups. We create individual and group custom varsity jackets for HBCU students, alumni chapters, Greek organisations, and sports teams. We have experience with organisations across Morehouse, Spelman, Howard, Clark Atlanta, Fort Valley State, and many other institutions. Contact us for HBCU group order quotes.
Is there a discount for bulk or team orders?
Volume pricing is available for large group orders. Contact us with your group size and requirements for a tailored quote. Our individual pricing already represents excellent value β€” group orders may qualify for additional consideration depending on quantity.
Care, Returns & Exchanges
How do I care for my wool and leather varsity jacket?
Wool body: Spot clean where possible Β· Dry clean for thorough cleaning (once or twice per season) Β· Store on a wide hanger Β· Avoid direct heat and tumble drying

Genuine leather sleeves: Condition every 2–3 months with a quality leather conditioner Β· Wipe with a slightly damp cloth Β· Store away from direct sunlight Β· Avoid prolonged exposure to heavy rain

With proper care your Emporio Vogue jacket should last 15–25+ years β€” genuine leather improves with age and develops a beautiful patina over time.
What is your return and refund policy?
Because every jacket is custom-made to your exact specification, we are unable to accept returns on personalised jackets under standard circumstances.

Manufacturing defects or production errors: If your jacket arrives with any error (wrong colour, incorrect embroidery, manufacturing defect, or damage in transit), we will remake or repair it at no cost. Contact us within 14 days with photos of the issue.

We quality-check every jacket before dispatch. If something isn't right β€” we will make it right.
Does genuine leather improve with age?
Yes β€” this is one of genuine leather's most valuable qualities. Unlike synthetic or faux leather which cracks and deteriorates over time, genuine top-grain leather develops a rich patina with age and wear β€” softening, gaining depth of colour, and looking increasingly personal and premium. Many of our customers report their leather sleeves looking better at year three than on day one. This is why genuine leather is always worth the investment.
Still have a question?

We're here to help you Wear Your Legacy

Our team responds to every enquiry within 24 hours.

Compare0

              Terms & Conditions